ORDERING
Each CLIQ ring is custom-made, tailored to your specifications and proudly handcrafted in our studios in Philadelphia, Pennsylvania.
If you are interested in a specific size or style and unable to find it on our website, please contact us and we’ll be happy to discuss all available options with you. In maintaining the highest level of quality craftsmanship, please allow 10-14 days for delivery of your online order.
We accept the following forms of payment for online purchases: American Express, Visa, MasterCard, Discover, PayPal and Affirm.
SHIPPING
Each CLIQ ring is custom-made and tailored to your specifications, so please allow up to 10-14 days for total production. If there is a delay, we will contact you with the updated expected ship date. Once your order is completed, you will receive a confirmation email with the shipment’s tracking information.
Each CLIQ ring is shipped fully insured via FedEx for a 1-2 day delivery. A signature is required at the time of delivery for all finished ring shipments. If you are unable to provide a signature at time of delivery, please contact us to provide an updated shipping address. To ensure the secure delivery of your order, we do not ship to P.O. boxes.
RETURNS
CLIQ Jewelry wants you to be completely satisfied with your purchase. We accept returns of online orders within 30 days of purchase, for a full credit towards a future purchase, or for a refund (less shipping and handling).
Returns must be new, unaltered, unworn, and accompanied by the original packaging and sales receipt. CLIQ will not accept returns of special orders or customized merchandise (sized, engraved, etc.) or any merchandise that shows signs of wear. CLIQ reserves the right to refuse any returns.
If you are dissatisfied with your item for any reason, please contact info@cliqjewelry.com for a return authorization number and shipping instructions, or complete the contact form on this page.
Packages without a return authorization number will not be accepted.
We reserve the right to hold and/or not process any package received containing information that is incomplete, incorrect, or cannot be verified.